Legal documents
Terms of use
Website terms. Approved wording is not in the content source yet.
Privacy policy
How this website currently handles personal data, and where approved policy wording is still missing.
Cookie policy
Cookies this website actually uses, and analytics tools that are not connected.
Reservation terms
How the £99 reservation works, using the live reservation configuration and published reservation copy.
Cancellation and refund
Reservation refund, expiry and unavailable-vehicle cases from the published reservation journey.
Purchase terms
Intended purchase-contract page. Approved contractual terms are not in the content source yet.
Delivery
Collection and delivery information already published for Oakwood Bury and Chorley.
Distance selling
Existing distance-selling URL. Approved cooling-off wording is not in the content source yet.
Regulatory disclosures
Oakwood is a credit broker, not a lender. Finance figures on this website are illustrations until a full application.
Accessibility
The accessibility standard this website is being built against, and how to report an issue.
Complaints
How to raise a complaint. The complaints page is the source of truth for complaint handling.